WHAT IS THE CANCELLATION POLICY AT THE HOTEL?
Cancellations must be received by 11:59pm local hotel time, 48 hours prior to your date of arrival. All reservations must be guaranteed by a major credit card. Reservations of 10 rooms or more are subject to group cancellation policies at the hotel’s discretion.
WHAT IS THE MINIMUM AGE TO CHECK-IN?
The minimum age to reserve a guestroom at The Beekman is 21 years old. A person of the minimum age requirement must be present at check-in and become a registered guest in the room.
WHAT IS YOUR CHECK-IN/CHECKOUT TIME?
You may check into your room beginning at 3:00pm. We respectfully ask that you check out by noon so that we can prepare the room for our next guests.
DO YOU HAVE A HOTEL SPA OR IN-ROOM SPA SERVICES?
While we do not operate a spa on the property, we do offer in-room spa services such as Deep Tissue, Reflexology and Thai Massages as well as Organic Detox Facials Purifying facials, Purifying facials and Organic Rejuvenate facials. Wellness experiences are arranged with our Concierge team in partnership with a carefully curated list of preferred providers.
Please contact the Concierge to arrange spa services in the comfort and privacy of your room.
WHAT ARE THE HOURS OF OPERATION FOR THE FITNESS CENTER?
For your convenience, our fitness center is open daily, providing 24-hour access to guests. Enjoy a state-of-the-art workout experience during your stay.
WHAT DRY CLEANING, LAUNDRY, AND SHOE SHINE SERVICES ARE AVAILABLE?
We offer laundry, dry cleaning, and shoe shining services. Same Day Service is available Monday through Saturday, with all items received by 9:00 AM returned by 6:00 PM. Express Service is available Monday through Friday, and items received between 10:00 AM and 4:00 PM will be returned within 5 hours, with a 50% surcharge. Overnight Service is not available at this time.
IS SMOKING ALLOWED AT THE BEEKMAN HOTEL?
The Beekman is a non-smoking hotel. The “New York City Smoke Free Air Act” states that smoking is not permitted in public places and places of employment. Therefore, smoking is not allowed in any of our public areas, food and beverage outlets or guest rooms. A $250 cleaning fee will be assessed in the event smoking does occur in the guest rooms.
CAN I TAKE PROFESSIONAL PHOTOS AT THE BEEKMAN? WHAT IS THE HOTEL’S PHOTOGRAPHY POLICY?
Personal photography for guests is welcomed throughout The Beekman’s iconic interiors. However, wedding, commercial, and professional photography or filming requires approval. Please contact our representative for guidelines and permissions.
DO YOU OFFER GIFT CARDS?
At this time, we do not offer gift cards for stays. However, if you have specific dates in mind, we can arrange for prepayment and book a room. Please email beekmanreservations@thompsonhotels.com to arrange.
CAN I SEND A PACKAGE TO YOUR HOTEL?
Absolutely! It would be our pleasure to hold packages for our guests. Please address any packages to us in the below format.
Attn: Guest Name
The Beekman, A Thompson Hotel
123 Nassau St
New York, NY 10038
WHAT ARE THE ACCESSIBLE FEATURES OF YOUR HOTEL?
We are committed to providing equal access and opportunity for individuals with disabilities. The features below makes our hotel more accessible for older individuals with changing abilities to ensure a seamless experience. Our overall goal is to improve usability throughout the hotel for all guests.
Accessible Hotel Areas Accessible from Accessible Public Entrance
- Registration desk
- Accessible guestroom (with mobility features, and doorways that provide 32″ of clear width)
- All on-site restaurants
Accessible Amenities
- TTY for guest use, upon request
- Guestroom televisions have closed captioning option via button on remote control
- Accessible vehicles can be accommodated through our valet services at an off-site garage
DOES THE HOTEL OFFER ROOM SERVICE?
Yes, The Beekman offers 24-hour room service. Indulge with Tom Colicchio’s Crafted Hospitality menu offerings.
HOW CAN I EARN POINTS FOR MY NEXT STAY AT THE BEEKMAN?
Guests can earn points for qualifying nights at The Beekman with a World of Hyatt membership. It’s free to join and you can access over 900 hotels and resorts around the globe, in addition to some amazing rewards and benefits. Save up to 10% with Member Rates at participating Hyatt locations and earn points that you can redeem on complimentary nights, FIND experiences, and more.
CLICK HERE TO JOIN WORLD OF HYATT AND START EARNING POINTS.
IS YOGA OFFERED IN-ROOM AT THE BEEKMAN HOTEL?
Guests at The Beekman can enjoy in-room yoga with CorePower Yoga on Demand, along with meditation classes directly from the comfort of their rooms. Choose from 10 wellbeing offerings, including Meditation, Patience in Practice, Steady Breath & Mind, and more to enhance your relaxation and self-restoration during your stay.
WHAT ARE THE NEARBY ATTRACTIONS TO THE BEEKMAN?
The Beekman is surrounded by some of Manhattan’s most iconic attractions, including the Brooklyn Bridge, the World Trade Center, and the 9/11 Memorial & Museum. Within a 12-minute walk, you can explore landmarks like The Charging Bull at Bowling Green, enjoy luxury shopping at Brookfield Place, and visit other key spots in Lower Manhattan.
DID YOU LOSE AN ITEM AT THE BEEKMAN?
For all lost and found inquiries, please email LGATH-Security@hyatt.com, and a member of the team will respond within 24 hours.
