Cancellations must be received by 11:59pm local hotel time, 48 hours prior to your date of arrival. All reservations must be guaranteed by a major credit card. Reservations of 10 rooms or more are subject to group cancellation policies at the hotel’s discretion.
WHAT IS YOUR CHECK-IN/CHECKOUT TIME?
You may check into your room beginning at 3:00pm. We respectfully ask that you check out by noon so that we can prepare the room for our next guests.
DO YOU HAVE A HOTEL SPA OR IN-ROOM SPA SERVICES?
While we do not operate a spa on the property, we do offer in-room spa services such as Deep Tissue, Reflexology and Thai Massages as well as Organic Detox Facials Purifying facials, Purifying facials and Organic Rejuvenate facials. Wellness experiences are arranged with our Concierge team in partnership with a carefully curated list of preferred providers.
Please contact the Concierge at firstname.lastname@example.org to arrange spa services in the comfort and privacy of your room.
WHAT ARE THE HOURS OF OPERATION FOR THE FITNESS CENTER?
Our dual-level, state-of-the-art fitness center is accessible at any hour, 7 days a week.
DRY CLEANING / LAUNDRY / SHOE SHINE
Laundry and dry cleaning services are available. Same Day Service is available Monday through Saturday, and all items received by 9:00am will be returned no later than 6:00pm. Express Service is available Monday through Friday, and all items received between the hours of 10:00am and 4:00pm will be returned within 5 hours. A 50% surcharge will be added to Express Service. Overnight Service is not available at this time.
We also offer Shoe Shining service.
The Beekman is a non-smoking hotel. The “New York City Smoke Free Air Act” states that smoking is not permitted in public places and places of employment. Therefore, smoking is not allowed in any of our public areas, food and beverage outlets or guest rooms. A $250 cleaning fee will be assessed in the event smoking does occur in the guest rooms.
Requests to use any area of the hotel as a location for wedding or commercial photography and/or filming should be directed to email@example.com.
DO YOU OFFER GIFT CARDS?
Please note that at this time, we do not offer gift cards for stays. If you have specific dates in mind, we can absolutely book a room and arrange for prepayment. Please email firstname.lastname@example.org to arrange.
CAN I SEND A PACKAGE TO YOUR HOTEL?
Absolutely! It would be our pleasure to hold packages for our guests. Please address any packages to us in the below format.
Attn: Guest Name
The Beekman, A Thompson Hotel
123 Nassau St
New York, NY 10038
WHAT ARE THE ACCESSIBLE FEATURES OF YOUR HOTEL?
We are committed to providing equal access and opportunity for individuals with disabilities. The features below makes our hotel more accessible for older individuals with changing abilities to ensure a seamless experience. Our overall goal is to improve usability throughout the hotel for all guests.
Accessible Hotel Areas Accessible from Accessible Public Entrance
- Registration desk
- Accessible guestroom (with mobility features, and doorways that provide 32″ of clear width)
- All on-site restaurants
- TTY for guest use, upon request
- Guestroom televisions have closed captioning option via button on remote control
- Accessible vehicles can be accommodated through our valet services at an off-site garage
DOES THE HOTEL OFFER ROOM SERVICE?
Yes, The Beekman offers Room Service. Indulge with Tom Colicchio’s Crafted Hospitality menu offerings.
HOW TO EARN POINTS FOR YOUR NEXT STAY AT THE BEEKMAN
Guests can earn points for qualifying nights at The Beekman with a World of Hyatt membership. It’s free to join and you can access over 900 hotels and resorts around the globe, in addition to some amazing rewards and benefits. Save up to 10% with Member Rates at participating Hyatt locations and earn points that you can redeem on complimentary nights, FIND experiences, and more.
CLICK HERE TO JOIN WORLD OF HYATT AND START EARNING POINTS.
IS IN-ROOM YOGA OFFERED?
Working out while on the road just got a little easier. Guests at The Beekman are able to enjoy CorePower Yoga on Demand and meditation classes from the comfort of their room. Choose from 10 Wellbeing offerings including Meditation, Patience in Practice and Steady, Breath & Mind and indulge in the gift of self-restoration.
ABOUT THE LOCATION
The Beekman is surrounded by some of Manhattan’s most cherished attractions, including the Brooklyn Bridge and the World Trade Center. All walkable in under 12 minutes are iconic destinations like The Charging Bull at Bowling Green, luxury shopping meccas like Brookfield Place, and hallowed monuments like the 9/11 Memorial & Museum.
ARE PETS ALLOWED AT THE HOTEL?
Pets are always welcome at The Beekman, however, we cannot allow them in the Bar Room or our restaurants. We allow dogs up to 35 pounds and there is no fee. These restrictions do not apply to service animals.
DO YOU PROVIDE ADA-COMPLIANT ACCOMMODATIONS?
Yes, we offer accessible rooms. To reserve an accessible room please email email@example.com or call 212-233-2300.
CAN I PREPAY A RESERVATION / PAY FOR SOMEONE ELSE’S RESERVATION?
Yes, we can absolutely arrange for third party payment. Please note that we only accept third party payments when requested more than 72 hours in advance of arrival. Please email firstname.lastname@example.org with the guest name and dates of stay. A form will be sent to your email shortly after.
Please note that we do not accept third party payment for all charges.
WHAT DOES THE DESTINATION FEE INCLUDE?
- A daily destination fee of $40.16, includes:
- Unlimited local and long distance phone calls
- Morning coffee service in the lobby
- Daily Turndown Service with bottled water
- Unlimited Premium High Speed WIFI
- Shoe Shine Service available upon request
- Daily Newspaper
- 24 Hour access to bi-level fitness center with Peloton Bikes
- Lincoln Navigator House Car Service
- Priority Access to Onsite Dining
- 10% off In-Room Massage Treatments (arrangements must be made through the Concierge Desk)
- Exclusive Discounts at Hall des Lumieres Immersive Art Experience – guests receive a 10% discount on their ticket purchase
- Entry to live concerts and performances in The Bar Room
- One-hour complimentary bicycle rental with a minimum of one hour purchase. (Arrangements must be made through the Concierge Desk)
- Exclusive Access & Discounts to One World Trade Observatory – guests receive up to 25% off and access to exclusive VIP tours
- Priority access to 9/11 Memorial. Guests receive flexible access times and waived ticketing administration fees.
- Exclusive weekend discounts to Big Bus Tours. Guests receive weekday rates for weekend tours. *Up to a 10% value.
- 15% Off Drop-in classes at ONE YOGA on Fulton Street.
IS PARKING AVAILABLE AT THE HOTEL?
Yes, we have valet parking available at the hotel entrance for registered hotel guests, which is located at 123 Nassau Street between Beekman and Ann Streets. Valet parking is available 24 hours a day. The cost for valet parking is $80 for compact and regular sized vehicles and $90 for SUVs for 24 hours. *Does not include in-and-out privileges.
DO YOU HAVE A HOUSE CAR?
Yes! We have a beautiful Lincoln Navigator that is available for our guests:
Monday – Thursday, 5PM – 9PM
Friday – Saturday, 11AM – 9PM
Sunday: 11AM – 3PM
CAN YOU ASSIST IN BOOKING A RENTAL CAR FOR US?
Absolutely, there are several rental car agencies in the vicinity of the hotel. For more information, please contact our Concierge team at email@example.com.